ようこそ
   
 

Philippe
CASIDYです。

   
 

ServiceNow

アドミニストレーター, 開発者, テスター

   
 

カスタマーサポート

Embedded & Critical software tests

20

Years Of My
Experiences


  • ServiceNow: content management, user administration, developer, ATF developer
  • Related working experiences WW on customer support (L2/L3/SWAT), I&V, product development
  • Customer facing: understand concerns, propose solutions
  • Autonomous / Team player
  • Client Advocate, Process and Tools Advocate
  • Responsive to change
  • Out-of-the box thinker / Creative thinking
  • Multicultural environment
  • DO178, ISO 26262
  • Problem resolution using Kepner Tregoe

一言
私について

  • HCL Technologies France, Toulouse (France) 2019年~
    ServiceNow 管理者, 開発者, テスタ.
  • HCL Technologies France, Toulouse (France) 2017年~2019年
    Embedded and Realtime Systems Testing Solutions Specialist
  • IBM Rational Software, Toulouse (France) 2005年~2017年
    Technical Support Engineer
  • Freelance in Europe 1998年~2008年
    Consultant in Software and System Engineering