ようこそ
   
 

Philippe
CASIDYです。

   
 

ServiceNow

アドミニストレーター, 開発者, テスター

   
 

カスタマーサポート

Critical software tests

20

Years Of My
Experience


  • ServiceNow: content management, user administration, developer, ATF developer
  • L2/L3/SWAT WW Technical Support Specialist
  • Customer facing: interface between clients, support and development teams, product management, legal and sales.
  • Autonomous / Team player
  • Client Advocate, Process and Tools Advocate
  • Multicultural environment
  • DO178, ISO 26262
  • Problem resolution using Kepner Tregoe

一言
私について

  • HCL Technologies France, Toulouse (France) 2019年~
    ServiceNow administrator, developer, tester.
  • HCL Technologies France, Toulouse (France) 2017年~2019年
    Embedded and Realtime Systems Testing Solutions Specialist
  • IBM Rational Software, Toulouse (France) 2005年~2017年
    Technical Support Engineer
  • Freelance in Europe 1998年~2008年
    Consultant in Software and System Engineering