20

Years Of My
Experiences


  • ServiceNow: content management, user administration, developer, ATF developer
  • Related working experiences WW on customer support (L2/L3/SWAT), I&V, product development
  • Customer facing: understand concerns, propose solutions
  • Autonomous / Team player / Scrum Master / Tech Lead
  • Client Advocate, Process and Tools Advocate
  • Responsive to change
  • Out-of-the box thinker / Creative thinking
  • Multicultural environment
  • DO178, ISO 26262
  • Problem resolution using Kepner Tregoe